Privacy Policy

Thank you for choosing Total Image for your custom screen printing and embroidery needs. We are committed to providing you with high-quality products and exceptional service. To ensure clarity and transparency, please review our policy below:

Privacy Policy

Total Image is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information, including any data shared through our website, order forms, and texting communications.

Information We Collect:

We may collect the following types of information:

  • Name, email address, phone number, and mailing address

  • Order history and product preferences

  • Payment and billing information (processed securely through third-party providers)

  • Communication preferences and any messages sent via SMS/text or contact forms

How We Use Your Information:

Your information is used to:

  • Process and fulfill orders

  • Communicate about your orders, services, and updates

  • Send promotional messages (only if you opt in)

  • Improve our services and customer experience

Text Message Privacy:

By providing your phone number, you consent to receive text messages from Total Image related to your order status, customer support, and promotional offers (if opted in).

  • Opting Out: You can opt out of marketing texts at any time by replying "STOP."

  • Message Frequency: Message frequency varies depending on your interaction.

  • Data Rates: Standard message and data rates may apply.

  • We do not sell or share your phone number with third-party marketers.

How We Protect Your Information:

We implement security measures to maintain the safety of your personal information. This includes:

  • Secure server and encrypted transactions

  • Limited access to personal information by authorized personnel only

Sharing of Information:

We do not sell, trade, or otherwise transfer your personal information to outside parties, except to trusted third parties who help us operate our business and provide services (e.g., payment processors, shipping carriers). These partners are required to keep your information confidential.

Your Consent:

By using our website or providing your information during the ordering process, you consent to our privacy policy.

Updates to This Policy:

We may update this privacy policy from time to time. Updates will be posted on this page with the revised date.

For questions or concerns about your privacy, please contact us at info@totalimageprinting.com or 910-259-6666